The United States Replica Gun Company
P.O. Box 301 Palmerton, Pennsylvania U.S.A. 18071

SHIPPING AND RETURN POLICIES:


Not So Fast Sweetheart......

The Feds say there are a few locales inside  the U.S.A. that we can't ship your Rod to.


 

 

SHIPPING POLICIES:

1. RGC will maintain worldwide shipping capability to serve our customers in the most efficient manner possible.

2. Some states impose legal restrictions regarding commerce in, or ownership of replica guns. The following shipping restrictions represent company policy and should not be considered legal advice to customers. Specific information regarding shipping restrictions is available on most official state websites or directly through offices of state secretaries or state legislatures. Remember Laws change all the time, and we have neither the resources, nor the responsibility to keep up on them.  It is ultimately, YOUR responsibility to make sure you are not ordering what would be a restricted item in your State or municipality.

CALIFORNIA and KANSAS: Dealers warrant that shipments are made in compliance with state law. Imitation Firearms, regardless of date, may only be shipped:

A:  In conjunction with a frame or presentation box; or

B:  Solely for export in interstate or foreign commerce; or

C:  Solely for lawful use in theatrical productions; or

D:  For use in certified sporting events or competitions; or

E:  For use in military or civil defense or ceremonial activities; or

F:  For public display authorized by public or private schools.

CONNECTICUT, MASSACHUSETTS, WISCONSIN and MINNESOTA: All replicas of antique firearms (pre-1898) are allowed. We will not ship replicas of modern firearms (post-1898) to these states.

NEW YORK STATE and PUERTO RICO: Replicas of antique firearms (pre-1898) are allowed. We will only ship replicas of modern firearms (post-1898) to theatrical, military, police or other government accounts with valid proof of account identity. A copy of a valid purchase order will suffice.

CANADA: Replicas of Pre-1898 weapons are the only imitation firearms that can be shipped to Canada.


RETURN POLICIES:

1.  In the event the recipient returns the product directly to the United States Replica Gun Company, the customer may be credited for the product returned (but not the freight charges) and only if the product returned meets the return requirements outlined in the Terms of Sale.

2.  Products returned not in compliance with the Terms of Sale will be destroyed. If the customer desires to salvage these products, The US Replica Gun Company will ship them in accordance with the customer's instructions at the customer's expense.

3.  Orders returned to RGC by the carrier (i.e., Federal Express, UPS or Post Office) because of "Failed delivery" or "Non-delivery" will be handled as follows:

a. If non-delivery results from an error made by RGC, we will immediately re-ship to the correct address at no cost to the customer.

b. Orders returned as a result of an error made by the  customer will be re-shipped at customer's expense. In this case the customer pays both the initial and re-ship freight charges.

4. International Orders will ship with USPS International Express or with the carrier of the customers choosing.

5. Our return policies are fairly liberal since we don't get many returns....One  of the benefits of selling only excellent quality replica weapons.....but the actual policy is 30 days to return your item.....If you damage your gun after that, give us a jingle, we have a full shop and can repair many types of damage.  Most of the time we can repair your gun without any charge for parts or labor.

6.  Custom made guns are NOT RETURNABLE.  Used items are also not returnable.  This includes Blank Firing Guns that have been fired. ANY SORT OF BLANKS are also not returnable.  Exceptions will be made on a case by case basis, and for these exceptions, a 20% re-stocking fee will be retained.